Terms and Condition

Welcome to the website of Canadian Shield Security (“we,” “our,” “us”). By accessing our website or using our services, you agree to the following Terms and Conditions. If you do not agree, please do not use our website or services.

1. Services

Canadian Shield Security provides private security services, including but not limited to:

• Mobile patrols
• On-site security guards
• Event security
• Property monitoring

All services are provided under separate service agreements or written confirmations that outline scope, duration, and pricing.

Website information does not constitute a binding service contract.

2. Use of Website

You agree to use this website only for lawful purposes and not to:

• Submit false or misleading information
• Attempt to access restricted systems
• Interfere with website functionality
• Use the site for harmful or illegal activities

We reserve the right to restrict access if misuse is detected.

3. Quotes and Pricing

• Quotes provided by email, phone, text, or website form are estimates only unless confirmed in writing.
• Final pricing depends on service scope, staffing requirements, and duration.
• We reserve the right to adjust pricing if service requirements change.

4. Appointments and Scheduling

Appointments may be scheduled by phone, email, text, or written agreement.

By providing your phone number, you consent to receive:

• Appointment confirmations
• Service updates
• Important notifications related to your security services

We may send and receive text messages using our toll-free number. Standard carrier charges may apply.

5. Payments and Invoicing

• Payment terms will be stated in your service agreement or invoice.
• Late payments may result in service suspension or termination.
• You are responsible for all applicable taxes, fees, and charges.

We reserve the right to refuse or discontinue service for non-payment.

6. Cancellations and Service Changes

Clients must provide reasonable notice for cancellations or schedule changes.

Depending on the agreement:

• Cancellation fees may apply
• Minimum service charges may still be billed

Emergency or last-minute changes may affect staffing availability and pricing.

7. Client Responsibilities

Clients agree to:

• Provide accurate service location and access details
• Inform us of known safety risks or hazards
• Cooperate with security personnel on site
• Ensure legal authorization for requested services

Failure to provide safe working conditions may result in service refusal.

8. Limitation of Liability

To the maximum extent permitted by law:

• Canadian Shield Security is not responsible for losses beyond reasonable control, including criminal acts by third parties.
• We are not insurers and do not guarantee prevention of all incidents.
• Liability, if any, is limited as outlined in the service agreement.

Clients are encouraged to maintain appropriate insurance coverage.

9. Intellectual Property

All website content, including logos, text, images, and branding, is the property of Canadian Shield Security and may not be copied or used without written permission.

10. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information, including phone numbers and text communications.

11. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with a new effective date. Continued use of the website or services means you accept the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Province of Alberta and the laws of Canada. Any disputes shall be resolved in Alberta courts.

13. Contact Information