Privacy Policy

At Canadian Shield Security (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following personal information when you:

• Fill out a contact form
• Request a quote or services
• Call or text us
• Email us

This information may include:

• Name
• Phone number
• Email address
• Service address or location details
• Any other information you choose to provide

We do not intentionally collect sensitive personal information through our website.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to inquiries and service requests
• Scheduling appointments
• Providing security services
• Sending important service-related notifications
• Customer support and follow-ups

Phone Calls and Text Messages

By providing your phone number, you consent to being contacted by phone call and/or text message for:

• Appointment confirmations
• Service updates
• Important notifications related to your services

We may receive and respond to text messages on our toll-free number. Standard message and data rates may apply depending on your mobile carrier.

We do not use your phone number for mass marketing or spam messages.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

• Provide contracted services
• Comply with legal obligations
• Protect our legal rights or safety

Any service providers we work with are required to protect your information.

4. Data Security

We take reasonable administrative and technical measures to protect your personal information from:

• Unauthorized access
• Disclosure
• Misuse or loss

However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to:

• Understand website traffic
• Improve user experience

These tools do not collect personal identifying information.

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for communications (except where required for service delivery)

To make a request, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. How users learn about our SMS program:

Users may learn about our SMS communications through our website contact forms, job application pages, online advertisements, and direct communication with Canadian Shield Security representatives.

9. Contact Us